The Shopper Suite Portal gives the ability to see the activity of the individuals visiting the site, including their address, a Google street view of their home, whether or not they were mailed/emailed, etc. In addition, if sales/service data is sent to us, we’ll also be able to show the matchbacks/conversions, specific for each customer and their associated address.
Shopper Suite also gives insight into the customers buyer journey, where they are at in their buying process. We measure their average shopping time, average pages visited and correlate that with the sales/service data captured.
Please reach out to a Channel Manager for a full performance review.