Natalie Gluth

Most brands still treat direct mail and digital as separate worlds. They run mail campaigns using outdated lists or third-party data, launch display or video ads on disjointed platforms using cookie-based targeting, and hope something sticks. For most, the end result is fragmented customer experiences, wasted budget, and weak attribution. 

CPM doesn’t measure who saw your ad, whether they were the right audience, or if they took action. At best, CPMs only show how cheaply marketers deliver their message. At worst, it incentivizes fraud, buries performance signals, and distracts teams from what actually drives growth.

If your marketing strategy depends on where Google says the wind is blowing this quarter, you’re gambling with your pipeline.